Delayed settlement and reporting data for merchant accounts

Incident Report for actblue

Resolved

The issue delaying settlement and reporting data for merchant accounts (for activity after July 7) has been resolved. A backlog in our report-generation system has been cleared, and reports are now available and generating normally. Contributions and payouts were not affected at any point. All systems are operating normally.

Posted Jul 13, 2026 - 18:18 EDT

Investigating

We're investigating an issue affecting settlement and reporting data for merchant accounts. Some customers may experience delays downloading reports for activity after July 7. Contributions and payouts are not affected. We're actively working on a resolution and will post updates here.

Posted Jul 13, 2026 - 16:27 EDT

This incident affected: Admin & Donor Tools.